Mox FAQs and Answers | Mox Help Center

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Mox FAQs and Answers

Mox FAQs and Answers

Purchasing FAQs

Request a Quote

How much does Mox cost?

Process for Purchasing Mox

Account Activation

Subscription Renewal

Invoices - Who can they be emailed to?

Accessing my Invoices

Pay an Outstanding Invoice

Invoice in a Different Currency

Submitting a PO Number to Mox

General Terms and Conditions

Software Subscription Terms

General Terms and Conditions - Temporarily Suspend Account

General Terms and Conditions - Collect & Aggregate Statistical Information

General Terms and Conditions - Change of Pricing

General Terms and Conditions - Allow Changes

Changes to your General Terms and Conditions

Publicity Rights to Mox

Discount, Payment and Refund FAQs

Does Mox offer any discounts?

Discounts for Academic Institutions

Discounts for Government Organizations

Monthly vs Annual Subscriptions

Accepted Payment Methods

Payment Failure

Mox Account FAQs

Changing the Number of Users

Changing the Credit Card on my Account

How do I Update my Name in Mox?

Does Mox automatically log me out?

Forgot Password

Locked Out of Mox

Canceling my Account

Changing the Billing & Administrative Contacts

How to Create Additional Workspaces

Can I Upload txt Files?

Can I Upload zip Files?

Supported File Formats

Task Durations and Due Dates

Mox Emails and Notifications

Have a Feature Request?